Hotel Cristallo

Hotel Cristallo cleverly combines a refurbished original building with a recently built wing housing its family rooms, public areas and leisure facilities. Its contemporary interiors, designed by an Italian company, are spacious and bright, contributing to a very relaxing environment.

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Accommodation Information

Features:

Free use of indoor & outdoor heated pool

Free use of children’s indoor pool & slide

Free hotel-run children’s club

Revitalise SPA hotel

Neilson Rating
Board Basis Half Board
Rooms 130
Families Very Good
Beginners Very Good
Groups Good
Slopeside Yes
Distance to Nearest Lift 50m
Distance to Resort Centre 250m
Indoor Pool Yes
Outdoor Pool Yes
Sauna Yes
Steam Room Yes
Hot tub / Spa bath Yes
Spa Centre & Treatments Yes
Fireplace / Log Fire Yes
Neilson Chalet No
Single Rooms Yes
Multi-Bedded Rooms Yes
Disabled Rooms No
Marque of Excellence Award Yes
Responsible Tourism No
Adult Only No
Child Discount Special Child Prices
Childcare onsite Yes

The hotel’s location could not be better, literally on the slopes, next to an express chairlift, the ski school meeting point and nursery slopes and opposite the children’s ski area which can be viewed by parents from the hotel’s bar and terrace area.

It’s not just the fantastic location that makes this hotel so appealing, the property boasts a huge array of facilities for adults and children of all ages. Children will love the family-only indoor pool, slide and spa area, plus the games room, play area and daily activities supervised by hotel nannies. Meanwhile, parents can make the most of the superb ‘Acquapura Spa’ area or enjoy one of the many beauty or massage treatments on offer.

Katschberg village centre is nearby at 250m for a small selection of shops, bars and restaurants. There are also plenty of non-ski activities to try out including toboganning, ice skating, horse-drawn sleigh rides and torchlit walks.

This is simply a superb choice for families but would be equally attractive to couples looking for first class, ski-in ski-out accommodation and everything under one roof.

FACILITIES:

  • Reception
  • Large lobby with seating areas and open fire
  • Large bar with terrace overlooking the slopes
  • Library with comfortable seating
  • Large restaurant with several seating area
  • Free use of panoramic relaxation room on top floor with water beds overlooking the pistes and mountains
  • Free use of panoramic fitness room
  • In-house ski school
  • In-house ski hire shop
  • Ski storage with heated boot warmers
  • Ski lockers
  • Outdoor après ski hut
REVITALISE SPA:
 

The fantastic 2000m2 ‘Acquapura Spa’ area has an array of facilities and ten treatment rooms for a whole host of beauty and massage treatments.
  • Free use of 85m2 indoor pool and 110m2 outdoor heated pool
  • Outdoor hot tub 50m2
  • Steam room, bio sauna and Finnish sauna
  • Ice pool with access to outside
  • ‘Kneipp’ foot baths
  • Relaxation rooms with panoramic views
  • Dark relaxation room
  • Showers
  • Crushed ice machine
  • Six treatment rooms offering a full range of beauty and massage treatments using Aveda products
  • Four specialist treatments rooms including hydro-massage room, hay bath room, soft pack room and double treatment room for traditional hamman, double spa bath, water bed and massage table – ideal for special occasions
  • Spa lounge with comfortable seating and bar
Important notes: The Acquapura pool area is reserved for adults and children over 16yrs after 3pm. The sauna area is for adults and children over 16 years only. Please note, the sauna area is a naked zone so wear a towel instead of your swimming costume. We recommend you pre-book spa treatments well in advance on arrival to avoid disappointment or take advantage of our pre-bookable spa treatments – see below for details.

For important information regarding our luxury properties see our Revitalise information page.

FAMILIES & CHILDREN:

  • Free use of ‘Jungle World’ children’s pool area – indoor pool with slide, baby pool and showers open 7am-8pm
  • Free use of ‘Undersea World’ – sauna, steam room and showers for families with children
  • Free ‘Falkyland’ hotel-run children’s club 3-12 year olds open 9am –8pm Sun-Fri and 10am-7pm Sat – lunch at the restaurant and soft drinks at the ‘Falkyland’ during child care hours are included
  • Free use of well-equipped room with ball pool, soft play area, arts & crafts materials and games
  • Supervised activities
  • Games room with pool table, pinball machines and computer games
  • Special children’s buffet at dinner
  • Babysitting available (bookable at reception)
  • Free baby monitors (deposit required)
  • Free cots & linen
  • Free use of baby bath tubs, baby back carriers, nappy changing mats and buckets, bottle warmers, thermometers, bibs, highchairs, seat cushions and buggies
MEALS:

Extensive buffet breakfast with hot options and healthy alternatives (extended breakfast option until 11am). Light lunch buffet e.g. soup, salad and breads. Daily cake buffet. Five course evening meal with starter, soup, choice of main course, salad buffet and dessert or cheese. Weekly speciality buffet. A good choice of international wines are available at the restaurant.

ROOMS (2-4 people):

‘Classic’ standard rooms are 25m2 and have been partly refurbished. They are situated in a separate building to the main hotel areas, connected via interior corridors. With dark wood interiors, they have Austrian twin beds and a sofa that converts into two bunk beds (suitable for one adult or two children), satellite TV and radio, telephone, fridge, hairdryer, bathrobes, ensuite bath and wc, and balcony or terrace. Sole use of this room available at a supplement and on request.

ROOMS (2-3 people):

Royal’ superior rooms, available at a supplement, are 20m2 and have been fully refurbished. They have light wood interiors, Austrian twin beds and can take an extra bed for a child only. All are equipped with satellite TV, fridge, radio, telephone, safe, hairdryer, bathrobes, ensuite bath or shower, wc, & balcony
or terrace.

FAMILY SUITES (2-5 people):

Recently built, spacious (approx. 40m2) suites, finished to a high standard and available at a supplement. The suites comprise of an Austrian twin bedroom connecting to bunk room via a walk through wardrobe, a sitting area with sofa bed, flatscreen satellite TV and radio, telephone, fridge, safe, hairdryer, bathrobes, ensuite bathroom with bath, separate shower room and separate wc, and balcony or terrace. Suites sleep maximum of 3 adults and 2 children or 2 adults and 3 children.

BOARD BASIS: Half Board with complementary light lunch buffet. Christmas and New Year Gala dinners included.

SPECIAL CHILD PRICES:


W08/09: Children 2-5yrs £275 all season. Children 6-11yrs 35% discount.

See our child discounts page.

OFFICIAL RATING: ****


Pre-bookable Spa Treatments:
Full body massage - 50 mins 
The body’s muscles are treated by massage to relax muscles and improve blood and lymph flow.

Classic Part Massage – 25mins
A zone of the body, especially those prone to strain, are treated by massage. Choose either a back massage, leg massage, arm massage or combination.

Aveda Elemental Nature Facial – 45mins
A relaxing facial using Aveda facial products according to the needs of your skin.

Aveda Manicure – 40mins
A rejuvenating and nourishing hand treatment that cares for your nails, cuticles and hands. Special massage techniques have a relaxing and renewing effect.


Please call for our reservations team for prices.

ADDED VALUE:
  • Daily light lunch buffet (soup, salad & hot dish)
  • Daily cake buffet 3.30-4.30pm
  • Complimentary welcome drink
  • Bathrobes for every guest in room
  • Towels for Spa area in room
  • Bottle of mineral water in room on arrival








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Customer Reviews

Latest reviews (Click here to see all reviews)

StarStarStarStarStar by EAA Hassler
We just returned from a week winter holiday. We had terrific time at hotel Cristallo and Katschberg ski slopes. Good food, good facilities & accommodation (only the fairly big ski store room got a bit too crowded on peak hours), nice hotel staff. I would've rated the hotel with 4 stars if only our last night didn't get spoiled by the lady at the reception who somehow forgot to keep her teaching that Guests are to be served with a smile and lots of politeness when we asked for a little longer than 10am check out time. How so true when a little spot could ruin a white cloth.
StarStarStarStarStar by Gallienne family
We had a fantastic family holiday at hotel Cristallo in Katschberg, if the slopes were any closer they would have been inside the hotel. The food was great in fact it could not of been any better.
With the excellent staff and our nelison holiday rep (Rob)the service could not of been faulted.
A holiday to be repeated.

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