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Travel Insurance

It's a condition of booking your holiday that you arrange adequate travel insurance. This isn't just a boring formality - it's a vital part of preparing for a holiday. It something goes amiss, you need to know that you'll not be stuck with big medical or transport bills.

Don't just rush out and buy any old travel insurance. You need to make sure that the policy you're buying covers you for everything you'll be getting up to on a Neilson holiday. The policy we've sorted out with AXA has been specially designed to include, within reason, off-piste skiing, scuba diving and mountain biking, among other sports.

Beachclubs and Yachting - Summer 2008
Europe		Adult	Child	Over 65
Up to 9 days		£29.50	£14.50	£59.00
Up to 16 days		£33.50	£14.50	£67.00
Up to 24 days		£40.50	£19.50	£81.00
Egypt		Adult	Child	Over 65
Up to 9 days		£43.50	£24.50	£98.00
Up to 16 days		£49.50	£24.50	£115.00
Up to 24 days		£55.00	£30.00	£125.00
Ski & Snowboard - Winter 2007/8
Europe		Adult	Child	Over 65
Up to 9 days		£45.00	£25.00	£98.00
Up to 16 days		£50.00	£30.00	£115.00
Canada		Adult	Child	Over 65
Up to 9 days		£80.00	£42.00	£190.00
Up to 16 days		£85.00	£45.00	£205.00

Either add insurance when you book online or give us a call on 0870 333 3356.

Important notices |Sums Insured| How to claim

This insurance policy has been  negotiated on your behalf with AXA Insurance UK plc. Registered office, 107 Cheapside, London, EC2V 6DV. Registered in England No 78950.

AXA Insurance UK plc is authorised and regulated by the Financial Standards Authority.

Data Protection The data controller in relation to any personal data you supply is Neilson Active Holidays Limited. Information you supply may be used for the purpose of arranging insurance on your behalf and may be disclosed to AXA Insurance UK plc. AXA Insurance UK plc may send it in confidence for processing to other companies in the AXA group (or companies acting on their instructions) including those outside the European Economic Area. Neilson Active Holidays Limited and its agents may use your information to keep you informed by post, telephone, e-mail or other means about products and services that may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed. If you do not wish your information to be used for these marketing purposes please write to Data Protection Officer, Neilson Active Holidays, Locksview, Brighton Marina, Brighton, East Sussex, BN2 5HA.

Brief details of the amounts of cover are set out below and the terms, conditions and exclusions will be shown in full on the Policy Document issued on payment of the appropriate premium.

You may ask us for a copy beforehand should you wish to inspect it.

The insurance also contains exclusions and conditions, amongst which the following are very important. Failure to comply with the following conditions may invalidate your cover.

Important Notices

• Most sections of the policy do not cover the first £50 of each and every claim per incident for each insured person.
• The following is a condition of this policy:
• (1) It is a condition of this policy that you will not be covered under the section Cancellation, Curtailment, and Emergency Medical and other Expenses sections for any claims arising directly or indirectly from:
• (a) At the time of taking out this policy:
• (i) Any Pre-Existing Medical Condition you or any other insured person travelling have or had which falls into one or both of the following categories unless you have consulted us by telephoning our screening helpline on 0870 750 0898 and we have agreed to provide cover.
• Pre-Existing Medical Condition means
• (a) Any respiratory condition (relating to the lungs or breathing), heart condition, stroke or cancer for which you have ever received treatment (including surgery, tests or investigations by your doctor or a consultant/specialist and prescribed drugs or medication).
• (b) Any medical condition for which you have received surgery, inpatient treatment or investigations in a hospital or clinic within the last six months or if you are aged 85 or over, any medical condition for which you have received surgery, inpatient treatment or investigations in a hospital or clinic at any time.
• (ii) Any medical condition for which you have received a terminal prognosis.
• (iii) Any medical condition for which you are on a waiting list for or have knowledge of the need for surgery, in patient treatment or investigation at a hospital, clinic or nursing home.
• (b) At any time:
• (i) Any medical condition for which you are travelling against the advice of a Medical Practitioner or would be travelling against the advice of a Medical Practitioner had you sought his/her advice.
• (ii) Any medical condition for which you are travelling with the intention of obtaining medical treatment (including surgery or investigation) or advice outside of the United Kingdom or within the Channel Islands.
• (iii) Anxiety, depression or any other mental or nervous disorder unless it has been investigated and diagnosed as such by a consultant specialising in the relevant field.
• (iv) You are expected to give birth within eight weeks of the start of the trip, during the trip or within eight weeks of the end of the trip.
• (2) We will not pay for the loss of, theft of, or damage to money, passport or valuables left unattended at any time unless in a safety deposit box or a hotel safe.

IMPORTANT NOTICE

We draw your attention to some important features of your policy:

• Conditions and Exclusions

Conditions and exclusions apply to individual sections of your Policy, while general conditions and exclusions apply to the whole of your policy.

• Policy Document

You should read this document carefully. It gives full details of what is not covered and the conditions of cover. Cover will vary from policy to policy and from insurer to insurer.

• Hazardous Activities

If you are planning to take part in any activities or sports, please check your Policy covers you.

• Property Claims

These claims are settled based on the value of the property at the time you lose it and not on the cost of buying new items. Your Policy will set out the claims procedure.

Unattended property as defined in this policy is not covered.

• Limits

Most sectors of your Policy have limits on the amount we will pay under that section. Some sections have specific inner limits, (for example, valuables). Please check your Policy to ensure the cover is adequate for your needs.

• Excess

Under most sections of your Policy, claims will be subject to an excess. This means that you will be responsible for paying the first part of each claim.

• Reasonable Care

You must take all reasonable care to protect yourself and your property as if you were not insured.

• Complaints

• Your Policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint.

• Legal Jurisdiction

You are free to choose the law applicable to this policy. Your policy will be governed by the law of England and Wales unless you and AXA have agreed otherwise.

• Date Recognition Failure

Your Policy contains an exclusion for some losses arising from the failure of equipment to correctly recognise the calendar date.

• Non UK Residents

Non UK residents should note that due to National Health Service restriction, upon repatriation to the United Kingdom any further medical expenses will be at your own cost. It is your responsibility to ensure that you have adequate medical expenses cover while you are in the United Kingdom.

• ‘Cooling Off’ Period

Your Policy may contain a ‘cooling off’ period during which you can return the Policy and get a refund.

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Sums Insured per person

Figures below represent maximum cover:


Personal Possessions	£1,500 (limit per single article, pair or set, and/or valuables £250 in total)
Delayed Possessions	£100 after 10 hours
Loss of Passport	£250
Personal Money	£500 (cash limit £300)
Emergency Medical Repatriation & Associated Expenses	up to £10,000,000
Hospital Benefit	£20 per day maximum £600
Cancellation/Curtailment	Up to the Neilson final invoiced cost of journey
Personal Accident	Death, permanent disablement - £25,000* Loss of Limbs or Eyes £25,000 *Death £2,500 up to 16 years
Personal Liability	£2,000,000
Departure Delay	£25 after the first full 12 hours delay £15 after the next full 12 hours delay up to £100 or abandonment of the holiday or journey after 12hours delay up to the Neilson final invoiced cost of the journey
Missed departure	up to £700
Legal Expenses	£25,000

Ski Insurance Only

Ski/ Snowboard Equipment	Own Ski-Equipment £500 Hired ski equipment £250
Equipment Delayed (8 hours)	£10 per day/£70 in all
Ski Packs	£150 to include lift pass, hired skis, boots and ski school

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Claims

All claims must be notified as soon as reasonably possible to: CEGA, AXA Claims Service, P.O. Box 127, Chichester, West Sussex. PO19 1FS. Tel: 02920 501 436.

To obtain emergency medical assistance abroad contact AXA Assistance on the telephone number shown in the policy document.

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