Important Spa information

Booking and charges

If you are wanting to treat yourself to a body or beauty treatment, we recommend that you visit the Spa centre the day after you arrive to arrange convenient times as the appointment books fill up quickly. Some Spa centres may charge an admission fee and treatments will provided by the hotel will be payable locally.

Many Centres stipulate some or all of the following:

  • Arrive with plenty of time before your treatment is due to start
  • Do not bring valuables, as management cannot be held responsible for loss or damage
  • Mobile telephones are not permitted
  • Where treatments involve water, guests are expected to bring their own swimwear
  • Certain treatments may include a medical consultation as part of the treatment; this is to ensure you do not suffer from any medical conditions that may be incompatible
  • Drink plenty of water before and after hot tub/sauna/steam room visits
  • Children under 18 are not usually accepted at spa centres
  • Some hotels may restrict access to pools for younger children.

Admission & opening times

An admission fee may be payable, treatments cost extra. Generally opening hours are between 10:00 & 18:00 most days and close for lunch anywhere between the hours of 12:00 & 14:00. You are recommended to visit the centre soon after you arrive in resort to arrange convenient times for treatment(s).

Health

Although spa treatments are regarded as safe they are not always suitable for everyone. Conditions such as high blood pressure, poor circulation, deep vein thrombosis & heart disease may not be conducive to spa treatments.
Similarly if you have recently had an operation, are pregnant or taking medication, you may not be able to have some treatments. We recommend you check with your GP if any of the above or similar applies and you wish to undergo spa treatments.

Nudity

Please note that nudity is the norm in most saunas & steam rooms in Europe & Scandinavia and sometimes within the spa centre as a whole. Clothing/swimwear inhibits circulation & may overheat the skin in saunas etc & synthetic fabrics can breed bacteria; for this reason you may be requested to remove either your clothing or yourself from these facilities by concerned fellow users or staff, so please don't be surprised, embarrassed or offended if this does happen.

If you have any more questions about Spa information, please call our friendly Sales Team on 0844 879 8155 or email sales@neilson.com

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