COVID-19 Travel Hub

Here, you’ll find info on what you need to do to comply with the entry requirements for the country you’re travelling to, and for your return to the UK. 


Check your holiday destination's entry requirements 


You may need to get tested before you travel to your holiday destination, or on arrival - the requirements on timings and the types of test accepted are likely to vary from country to country. For some countries, you may need to do this a specific amount of time in advance of your holiday, for others you may be able to show proof of this when you check-in.

It's your responsibility to make sure you meet any entry requirements, which may also include completing a pre-departure form. If you don't meet these requirements, you could be denied boarding and/or be subject to health assessments when you arrive. Please note that this may be required even if you have been vaccinated.

You'll find all the latest country-specific information on testing and entry requirements on the FCDO website. We've also included information on the countries we're operating to below..

Tests required before you go and on arrival

These requirements are applicable to all persons 12 years and above. Arrivals from the UK must provide either:

- Proof of a negative COVID-19 PCR test, undertaken within the 72 hour period before arrival into Greece;
- Proof of a negative COVID-19 rapid antigen test from an authorised laboratory, undertaken within the 48 hour period before your arrival into Greece;
- Or, proof of two COVID-19 vaccinations completed at least 14 days before travel (see Demonstrating your COVID-19 vaccination status).

Greece will also accept proof of recovery from COVID-19 for entry. While the NHS does not provide proof of recovery records, evidence of a positive COVID-19 PCR test result taken between 30 to 180 days of your travel dates can be used.

Travellers with proof are exempt from the need to self-isolate on arrival in Greece

In addition, arrivals into Greece may be required to undergo a rapid COVID-19 test on arrival. If you test positive on arrival in Greece (and those you are travelling with) you will have to self-isolate in quarantine hotels provided by the Greek state for at least ten days. The expenses of the accommodation in quarantine hotels are covered by the Greek state.

Demonstrating your COVID-19 vaccination status

If you live in England, Greece will accept the NHS COVID Pass or your NHS letter to demonstrate your COVID-19 vaccination status. If you live in Scotland or Wales, Greece will accept your respective NHS letter to demonstrate your COVID-19 vaccination status. Your NHS appointment card from vaccination centres is not designed to be used as proof of vaccination and should not be used to demonstrate your vaccine status.

Completing a Passenger Locator Form 

You must complete an online Passenger Locator Form (PLF) for Greece at least 24 hours before your arrival in Greece for yourself and all those travelling with you, including children. The form will ask for the address of the beachclub where you are staying and your arrival airport in Greece which can be found here. Once you have completed the form, you will receive an email with a QR code. When you receive your code, make sure you either print it, or can show it on your mobile phone. On arrival in Greece, you will need to show your QR code to the Greek authorities. Make sure you have either a printed copy of the code, or can show it on your phone. Failure to provide your PLF form/ QR code will result in a fine or you may be refused entry to Greece.

You'll find all the latest testing and entry requirements for Greece on the FCDO website.

Tests required before you go and on arrival

These requirements are applicable to all persons 12 years and above. To be allowed entry into Croatia, all travellers from the UK must present one of the following documents on arrival:

- Proof of two COVID-19 vaccinations completed at least 14 days before travel (see Demonstrating your COVID-19 vaccination status).
- Proof of a negative COVID-19 PCR test, not older than 72 hours at the time of arrival in Croatia
- Proof of a negative COVID-19 rapid antigen test not older than 48 hours at the time of  arrival in Croatia
- A doctor's certificate of recovery from COVID-19 within the previous 8 months, alongside proof of a first dose of the vaccine. (see Demonstrating your COVID-19 status)

Children under the age of 12 and accompanied by a parent or guardian are exempt from these requirements if the parent or guardian has one of the documents set out above.

Demonstrating your COVID-19 vaccination status

Croatia will accept either certificate of completion of a two-dose vaccine course (Pfizer, Moderna, AstraZeneca, Gamaleya, Sinopharm) or a certificate of receipt of a one-dose vaccine (Janssen, Johnson & Johnson). In both cases, immunization must have been completed 14 days prior to arrival. If you live in England, Croatia will accept the NHS COVID Pass to demonstrate your COVID-19 vaccination status. Your NHS appointment card from vaccination centres is not designed to be used as proof of vaccination and should not be used to demonstrate your vaccine status.

Screening on arrival 

The Croatian government has introduced a new online entry form to expedite the entry of foreign visitors. The form will ask for the address of the beachclub where you are staying, which can be found here. You are advised to carry a copy of your holiday booking when arriving in Croatia.

You'll find all the latest testing and entry requirements for Croatia on the FCDO website.

If you can demonstrate that you are fully vaccinated

If you travel from the UK and can demonstrate that you are fully vaccinated you can enter Italy without needing to self-isolate if you also:

- fill in the passenger locator form (EU PLF) before you enter Italy to get a QR code to show to your travel provider and Border Police. You can ask for a paper form if you do not have an electronic device.
- show evidence of a negative PCR or antigen test, taken within 48 hours before entering Italy.

If you are not vaccinated, or cannot demonstrate that you are fully vaccinated

If you are not vaccinated, to enter Italy from the UK you must:

- fill in the passenger locator form (EU PLF) before you enter Italy to get a QR code to show to your travel provider and Border Police. You can ask for a paper form if you do not have an electronic device.
- show evidence of a negative PCR or antigen test, taken within 48 hours before entering Italy.
- notify the Prevention Department of the local health authority of your entry into Italy. See COVID-19 Numeri verdi regional for the contact details of local Italian health authorities
- travel to your final destination in Italy by private transport only
- remain in self-isloation for 5 days
- take another PCR or antigen test at the end of the 5 day isolation period. 

Children under 18 do not need to quarantine if thet are travelling with a fully vaccinated parent and (for those over the age of 6) have a negative test. Children under the age of 6 are exempt from testing.

Demonstrating your COVID-19 vaccination status

Italy (Sardinia) will accept the NHS COVID Pass to demonstrate your COVID-19 vaccination status. Your NHS appointment card from vaccination centres is not designed to be used as proof of vaccination and should not be used to demonstrate your vaccine status.

Completing a Passenger Locator Form 

You must complete an online Passenger Locator Form (PLF) for Italy at least 24 hours before your arrival in Sardinia. One form must be completed for each adult passenger, accompanied minors can be registered on the form of the accompanying adult.  This will generate a QR code, which should be presented if requested. A paper form can be completed if you do not have an electronic device.

You'll find all the latest testing and entry requirements for Italy (Sardinia) on the FCDO website.

Tests required before you go and on arrival

These requirements are applicable to all persons 12 years and above. Arrivals from the UK must provide either:

- proof of a negative COVID-19 PCR, TMA, LAMP or NEAR test from an authorised laboratory, undertaken within the 48 hour period to arrival in Spain
- or, proof of two COVID-19 vaccinations completed at least 14 days before arrival in Spain (see Demonstrating your COVID-19 vaccination status).

Travellers with proof of either are exempted from the need to self-isolate on arrival in Spain.

Demonstrating your COVID-19 vaccination status

If you live in England, Spain will accept the NHS COVID Pass or your NHS letter to demonstrate your COVID-19 vaccination status. If you live in Scotland or Wales, Greece will accept your respective NHS letter to demonstrate your COVID-19 vaccination status. Your NHS appointment card from vaccination centres is not designed to be used as proof of vaccination and should not be used to demonstrate your vaccine status

Completing a Passenger Locator Form 

You must complete and sign an online Health Control Form for Spain no more than 48 hours prior to travel declaring any known history of exposure to COVID-19 and giving contact details. Anyone who has not completed this form electronically via the Spain Travel Health website or app, may submit it in paper form prior to boarding.

Arriving in Spain

On arrival at Spanish airports, you may be subject to the following requirements at the point of entry:

- present the QR code (digital or hardcopy) issued on completion of the online Health Control Form prior to travel.
- undergo a temperature check
- undergo a visual health assessment
- all passengers (excluding children under theage of 12) should be prepared to present evidence of a negative test taken within 48 hours prior to arrival or proof of two COVID-19 vaccinations completed at least 14 days before arrival in Spain.

Anyone who presents symptoms or fails to meet one of the above requirements will be required to undergo a test on arrival and will be obliged to observe the COVID-19 protocols in place as determined by the local authorities of your destination in Spain. Passenegers may also be contacted and required to undertake a PCT, TMA or LAMP test at any point up to 48 hours after their arrival in Spain.

You'll find all the latest testing and entry requirements for Spain on the FCDO website.


Entry requirements for returning to the UK


From 4 am on Monday 4 October, the UK's new travel system comes into force with countries and territories categorised as either red or the rest of the world. It's your responsibility to make sure you meet any entry requirements for returning home, including arranging and paying for tests where you're required to do so. You'll find all the latest country-specific information on testing and entry requirements on the FCDO website.

For fully vaccinated customers returning to England from Monday 4 October

Eligible fully vaccinated travellers returning from countries not on the red list, will no longer need to take a pre-departure test prior to returning to England from their holiday, a day 8 test or enter a 10-day self-isolation period. You are still required to book and pay for a day 2 PCR test to be taken after arrival in England.

All arrivals will still need to fill in a  Passenger Locator Form any time in the 48 hours before arrival in the UK.

The testing regime for unvaccinated or partially vaccinated passengers from non-red countries arriving in England will remain the same and will include pre-departure tests, Day 2 and Day 8 PCR tests after arrival and self-isolate for 10 days, test to release remains an option to reduce the self-isolation period.


For fully vaccinated customers returning to England from Sunday 24 October

Eligible fully vaccinated passengers and most under 18's will be required to take a lateral flow test, rather than a PCR test, on or before Day 2 of their return to England. The lateral flow tests will be available to book via a list of private providers on the GOV.UK website from October 22. Passengers will need to take a photo of their lateral flow test and booking reference supplied by the private provider and send it back to them to verify the result. Passengers are also able to book to have a test which they can take on their arrival into the UK at testing centres located in some airports. 

Those that have already bought a PCR do not need to buy another test.

The arrival lateral flow test must be taken as soon as possible on or before the second day of a passengers arrival in the UK. Anyone who tests positive will need to self-isolate and take a confirmatory PCR test.

All arrivals will still need to fill in a  Passenger Locator Form any time in the 48 hours before arrival in the UK.

The testing regime for unvaccinated or partially vaccinated passengers from non-red countries arriving in England will remain the same and will include pre-departure tests, Day 2 and Day 8 PCR tests after arrival and self-isolate for 10 days, test to release remains an option to reduce the self-isolation period.

You'll find all the latest guidance for entering England on the FCDO website.
 

For fully vaccinated customers returning to Scotland from Monday 4 October

Eligible fully vaccinated travellers returning from countries not on the red list, will no longer need to take a pre-departure test prior to returning to Scotland from their holiday, a day 8 test or enter a 10-day self-isolation period. You are still required to book and pay for a day 2 PCR test to be taken after arrival in Scotland. This test must be booked through the CTM booking portal.

All arrivals will still need to fill in a Passenger Locator Form any time in the 48 hours before arrival in the UK.

The testing regime for unvaccinated or partially vaccinated passengers from non-red countries arriving in Scotland will remain the same and will include pre-departure tests, Day 2 and Day 8 PCR tests after arrival and self-isolate for 10 days.
 

You'll find all the latest guidance for entering Scotland on the Scottish Government website.

For fully vaccinated customers returning to Wales from Monday 4 October

Eligible fully vaccinated travellers returning from countries not on the red list, will no longer need to take a pre-departure test prior to returning to Wales from their holiday, a day 8 test or enter a 10-day self-isolation period. You are still required to book and pay for a day 2 PCR test to be taken after arrival in Wales. This test must be booked through the CTM booking portal.

All arrivals will still need to fill in a Passenger Locator Form any time in the 48 hours before arrival in the UK.

The testing regime for unvaccinated or partially vaccinated passengers from non-red countries arriving in Wales will remain the same and will include pre-departure tests, Day 2 and Day 8 PCR tests after arrival and self-isolate for 10 days.
 

You'll find all the latest guidance for entering Wales on the Welsh Government website.


COVID-19 tests


Here you will find all the information you need to know which tests are required for each step of your holiday.


Before you travel from England to your destination, check the UK Government FCDO website to find out if you need a COVID-19 test or proof of being fully vaccinated at least 14 days prior to arrival. See rules for Scotland, Wales and Northern Ireland.

If you need a negative COVID-19 test to enter your destination, you must use a private test provider in the UK. NHS tests cannot be used for the purpose of pre-departure testing. Randox offers a range of discounted COVID-19 test packages. Visit the Randox website and use the code NEILSONRANDOX to receive your discount on any PCR tests required to be taken in the UK prior to travel or on return from your holiday. Please note test kits can take 4-6 working days to arrive from placing your order.

Medicspot also offers both PCR and antigen fit-to-fly tests. Alternatively, the GOV.UK website has a list of test suppliers.

Demonstrating your vaccination status

If you need to show proof of your vaccination status, you can demonstrate it if you:
- have had a full course of the COVID-19 vaccine
- were vaccinated in England
- are aged 16 or over

Your vaccination status is available using the NHS app, via the NHS website or by requesting a letter in paper format. Even if you have been vaccinated, you may still have to provide proof of negative COVID-19 test and isolate on arrival - please check the entry requirements for your destination.
 


For customers returning to England from Monday 4 October

Eligible fully vaccinated travellers will no longer need to take a pre-departure test prior to returning to England from their holiday.

The testing regime for unvaccinated or partially vaccinated passengers from non-red countries arriving in England will remain the same. Wherever you're flying from, you must show evidence of a negative COVID-19 test at your departure airport, taken within 3 days of your flight to England. The test must meet the rules and standards outlined by the UK Government. On arrival in England, you must then follow the arrivals testing rules.

See rules for ScotlandWales and Northern Ireland.

To make it easier to test when you're outside the UK, you can purchase your antigen test kit from Qured or Medicspot before you leave for your holiday, simply pack your test, take it with you and use it at your destination before you travel back to the UK.  

 


For customers returning to England from Monday 4 October

Eligible fully vaccinated travellers returning from countries not on the red list will no longer need to take a pre-departure test prior to returning to England. You are still required to book and pay for a day 2 PCR test to be taken after arrival in England.

The testing regime for unvaccinated passengers from non-red countries arriving in England will remain the same. If you have not received both of your vaccinations you must take a COVID-19 PCR test on or before day 2 and on or after day 8 after you arrive back in England. You must book your tests before you arrive in England. (Children aged 5-17 only need to take a day 2 test. Children aged 4 and under do not need to take Day 2 or Day 8 tests)

Randox offer a range of discounted COVID-19 test packages. Visit the Randox website and use the code NEILSONRANDOX to receive your discount on any tests required. Please note test kits can take 4-6 working days to arrive from placing your order.

Medicspot also offers both PCR and antigen fit-to-fly tests. Alternatively, the GOV.UK website has a list of test suppliers.

For customers returning to England from Sunday 24 October

Eligible fully vaccinated passengers and most under 18's will be required to take a lateral flow test, rather than a PCR test, on or before Day 2 of their return to England.   
 
The lateral flow tests will be available to book via a list of private providers on the GOV.UK website from October 22.  Passengers will need to take a photo of their lateral flow test and booking reference supplied by the private provider and send it back to them to verify the result. Passengers are also able to book to have a test which they can take on their arrival into the UK at testing centres located in some airports. 

Those that have already bought a PCR do not need to buy another test.
 
The arrival lateral flow test must be taken as soon as possible on or before the second day of a passenger’s arrival in the UK.  Anyone who tests positive will need to self-isolate and take a confirmatory PCR test.
 
The testing regime for unvaccinated passengers from non-red countries arriving in England will remain the same. If you have not received both of your vaccinations you must take a COVID-19 PCR test on or before day 2 and on or after day 8 after you arrive back in England. You must book your tests before you arrive in England. (Children aged 5-17 only need to take a day 2 test. Children aged 4 and under do not need to take Day 2 or Day 8 tests).
 

Children resident in the UK or in a country with an approved vaccination programme

Children of all ages who are resident in the UK or a country with an approved vaccination programme do not have to quarantine on arrival in England.

If they are aged 4 and under they do not have to take any COVID-19 travel tests.
5-17 years olds do not have to take a COVID-19 test before travel to England but must take a day 2 test on or before day 2 (arrival day is day 0).


Frequently Asked Questions
 


Aeolian Village Beachclub
Skala Eressos
Lesvos
81105
Greece

Arrival airport is Mytilini

Buca Beachclub
Analipsi Beach
Messini
Kalamata
24200
Greece

Arrival airport is Kalamata

Messini Beachclub
Analipsi Beach
Messini
Kalamata
24200
Greece

Arrival airport is Kalamata

Cosmos Beachclub
Ponti
Lefkada
31082
Greece

Arrival airport is Aktio (Preveza)

Vounaki Beachclub & Flotilla Holidays
Paleros
Etolacarnania
Greece
AK30012

Arrival airport is Aktio (Preveza)

Retreat Beachclub
Sivota
Igoumenitsa
Thesprotia
46100
Greece

Arrival airport is Aktio (Preveza)

Alana Beachclub
Dr. Franje
Tudmana 14
Starigrad
23244
Croatia

Arrival airport is Zadar or Split

Baia dei Mori Beachclub
Tanaunella
Budoni
08020
Sardinia

Arrival airport is Olbia

Mar Menor Beachclub
B-87823878
Calle Ria De Noia 30
Los Urrutias (cartagena)
C.P. 30368
Spain

Arrival airport is Alicante


Please refer to the earlier sections regarding entry requirements to your destination country, and on your return to England.


If you live in England and have been fully vaccinated, you will be able to demonstrate your COVID-19 vaccination status through the NHS app to enter some countries. If you don't have a smartphone you can call the NHS Helpline on 119 and ask for a letter to be posted to you (must be at least 5 working days after the 2nd vaccination). Allow 7 days for the letter to be received.

You'll find more information on demonstrating your COVID-19 status on the FCDO website.
 


Please refer to the information on COVID-19 tests in the section above.


If you test positive in your destination before you’re due to return home to the UK, you’ll need to inform your Neilson resort team and your insurance company. You’ll then need to follow the specific procedures in place at your hotel. These vary from destination to destination and may include the need to self-isolate in a designated hotel or your hotel room. You also won’t be able to travel home until you’ve completed your isolation period and had a COVID-19 test that comes back negative. Your Neilson resort and hotel team will be there to support you. It is important that your travel insurance covers you for COVID-19 related medical and accommodation expenses plus repatriation to the UK whilst abroad.

 


Yes. Everyone on the booking is required to have travel insurance in place. We work in conjunction with Campbell Irvine Travel Insurance which will cover any medical expenses related to COVID-19 while on holiday. You can purchase this at the time of booking, or after you have booked. Terms and conditions apply. 

 


Everyone on your booking is required to have travel insurance, and it is your responsibility to ensure that your policy details meet all your requirements, including medical expenses related to COVID-19. We work in conjunction with Campbell Irvine Travel Insurance.

 

• You can amend your holiday free of charge up to 14 days before departure, to any alternative Summer holiday. This allows you the freedom to change your dates and/or resort.

• If you, or a member of your party, is unable to travel due to contracting Covid-19 before departure or due to the need to self-isolate having come into contact with someone with Covid-19, you will be able to amend your booking to an alternative holiday with no amendment fees. Please be aware we will need to see evidence, such as a doctor's note or instruction from NHS track and trace to self-isolate, to confirm that you are unable to travel due to Covid-19.

• We won't take you to destinations where we know you'll need to self-isolate or quarantine when you get there, so when you travel you will be able to enjoy your holiday to the full. If we know you’re travelling to a destination where you’ll need to self-isolate or quarantine on your return to the UK, you will have the option to amend your holiday free of charge closer to your departure date or request a full cash refund.

• We will only travel to destinations that are exempt from the Foreign, Commonwealth & Development Office's (FCDO) advice against all but essential travel. If the FCDO advice means we cannot operate to your destination we will be in contact to talk through your options - you will be able to amend or cancel your holiday for free.

• If we cannot operate your holiday due to Covid-19 restrictions you can choose another holiday or we will provide a full cash refund to you.

• All of our holidays are protected under the ATOL financial protection scheme. The ATOL scheme is government-backed, so whatever happens, your money is protected.


If you need to, please contact us on 0333 014 3351. You can call between 9am - 5.30pm (Monday to Friday), 9am – 5.00pm (Saturday), closed Sunday and Bank Holidays. Alternatively, please use our webchat service.

The latest travel updates can be viewed here.

Visit the FCDO website for their latest Coronavirus travel advice.

Visit the ABTA website for their latest travel advice and guidance for customers with existing bookings.

Click here to see our full booking terms and conditions