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People Executive

Job Title:
People Executive
People Team
Brighton, UK, with occasional travel to overseas resorts
Reports to:
People Manager
£23-25K depending on experience
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Job Role Summary:

You will be based at our UK Head Office located in Brighton Marina on the Sussex coast. This is the nerve centre for the entire Neilson Active Holidays operation, and together with our overseas teams, we consistently create the magic that keeps our valued guests returning year after year. We have a brilliant team and a friendly culture. 


As a People Executive, you'll deliver professional quality administrative and general HR support service to line managers and employees in both our UK head office and our overseas resorts/properties as part of our People Team. You will be the first point of contact for employees/managers and assist the People Team in providing HR support to the business including HR policy/process advice, staff travel, training, recruitment and payroll. 


Key Responsibilities and Tasks
  • To provide first-line policy/contract advice and info to employees and managers in person, by phone and email.
  • To support managers with all employee relations issues including disciplinary, capability, probation, grievance, absence management etc.
  • To process and monitor all people administration including contract changes, annual pay review, amendments to contracts etc. for current employees/internal moves etc. and maintain accurate records on our HR system. 
  • To support the Recruitment, Training, Payroll and Operations teams with any admin requirements including assisting when needed with interviews/training etc. 
  • To assist with processing and logging of all staff travel bookings – flights, accommodation, trains etc. Including reconciliation of staff flights credit card and registration for company insurance. 
  • Assist in the creation and delivery of any People Training for managers in the UK and overseas.
  • Process all compliancy paperwork requirements including pre-employment checks, registration and on-boarding. 
  • Support and assist with the administration and processing of the monthly payroll and employee benefits. 
  • To continuously review and make recommendations to improve policies and processes that will improve efficiency and service provided to the business. 
Personal Specification:
  • An enthusiastic and proactive HR professional with a genuine interest in developing HR processes in support of business objectives
  • Understanding of current employment law and HR best practice – posted worker knowledge also beneficial
  • Highly developed interpersonal and communication skills with the ability to build relationships at all levels
  • Able to challenge constructively and provide innovative solutions
  • Capable of handling difficult situations calmly but firmly
  • Ability to be resilient and objective during ambiguity
  • Proactive with a “can-do attitude.”
  • Candidate must be enthusiastic, adaptable, and used to working in a fast-paced environment
  • Excellent organisation and administration skills and the ability to use your initiative and prioritise workloads
  • Self-starter with the ability to work with minimal supervision and use your initiative 
  • Confidentiality and flexibility are essential with a willingness to support the wider team
Knowledge, Skills & Abilities Required:
  • Employment law knowledge essential
  • Worked overseas previously preferable
  • Admin experience
  • Excellent communication and public speaking skills
  • Excellent planning and organisational skills 
  • Able to work under pressure and to targets
  • Able to work on own initiative and follow written and verbal instructions
  • CIPD qualified, part qualified or willing to learn
Personal Qualities:
  • Clean and tidy appearance
  • Approachable, welcoming, professional and enthusiastic
  • Highly motivated
  • Organised and punctual
  • Flexible
  • Independent