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Flotilla Mate - Job Description

Job Title: Flotilla Mate
Department: Neilson Active Holiday Yachts
Location: Greece
Reports to: Yacht Manager/Flotilla Skipper

Job Role Summary

How do you fancy a summer in the Greek sunshine looking after our yachts and guests? With the back-up of your crew, the Neilson Flotilla Mate will take care of all the social aspects of the guest experience whilst on Flotilla and assist the flotilla skipper in managing the yachts.
Not only will you be able to interact well with guests, other team members and locals alike, but you will also need to be motivated by a challenge and ready deal with any problems, albeit at sea, back at base or in a beautiful remote location.
If you are an experienced Flotilla Mate and you can make a mean Gin & Tonic, great!  As long as you are confident, outgoing and have a passion for making people’s holidays that little bit better, then life as a Neilson Flotilla Mate may just be for you!
You will be based in Greece where we have two sailing centres in Vounaki and Sivota. Both are equally stunning and both with a choice of yacht flotilla routes for all abilities and levels of experience.
We'll cover your accommodation, bills & food in the package and also provide exciting opportunities to work with us all year round! If this sounds good to you, then why not bring your sailing knowledge and skills and apply to join the Neilson yacht team?

Key Responsibilities and Tasks

  • To assist with all aspects in the delivery of the Flotilla Holiday in accordance with company procedures, the Neilson brochure and local regulations
  • Working as part of a team to provide an enjoyable and safe flotilla experience for guests of all ages and abilities
  • To assist with the housekeeping of the flotilla yachts, to ensure efficient operation at all times
  • To ensure a high standard of safety for guests and staff is maintained at all times
  • To maintain effective communication with the crew
  • To provide all necessary information and briefings to guests for the optimisation of their holiday experience
  • To maintain working relationships with local suppliers for the provision of services to the flotilla and guests

Qualifications and Experience required

  • RYA Day Skipper preferable
  • First Aid certificate valid for the duration of the contract
  • Educated to GCSE standard
  • VHF license preferable

Knowledge, Skills and Abilities required

  • Experience of working as part of a small team
  • Previous customer service experience
  • Previous sailing experience preferable

Personal Qualities

  • Ability to solve problems and work under pressure
  • Approachable, welcoming, friendly, and enthusiastic
  • Able to communicate well with guests and staff of all ages
  • Self-motivated
  • Flexible
  • Punctual
  • Organised
  • Clean and tidy appearance