Job Title: Head Tennis Coach
Department: Neilson Beach Club
Location: Overseas
Travel Factors: Six months overseas
Reports to: Activity Manager
Direct Reports: Tennis Coaches
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Job Title: Head Tennis Coach
Department: Neilson Beach Club
Location: Overseas
Travel Factors: Six months overseas
Reports to: Activity Manager
Direct Reports: Tennis Coaches
Lead a team to deliver a quality and fun tennis coaching programme to both adults and children of all abilities according to Neilson’s standards and procedures.
Present a professional appearance and attitude at all times, and maintain an excellent standard of customer service, leading by example.
Organise the provision of a tennis programme which caters for all adult and children guests, incorporating group coaching, free play, social tennis, and private lessons.
Coordinate the preparation, organisation and delivery of a weekly tennis tournament.
Promote the tennis programme and actively aim to increase participation.
Ensure health and safety is to the highest standard both on and off the courts.
Take personal responsibility for the maintenance, repair and security of Neilson equipment and the satisfactory appearance of Neilson sites to ensure the meeting of guest expectations.
Ensure tennis supplies are well monitored and stocked, and inform the Manager promptly when orders are required.
Lead a team to set up, pack up, and proactively provide assistance to all guests using the tennis equipment each day.
To practically help with the set up of the centre at the start of the season and the pack down of the resort at the end of the season.
Train new and peak season coaches with the knowledge and skills to deliver the tennis programme.
Help organize and host social events, deliver briefings and generally interact with guests at all times.
Be prepared to move between different resorts according to operational needs of the business to fulfil your contractual end date.
Be flexible in your job role and willing to assist in all other duties, within reason, as requested by your manager according to training you have been given.
Lawn Tennis Association (LTA) Senior Coach qualification or equivalent.
First Aid certificate valid for the duration of the contract.
Educated to GCSE standard.
Experience of coaching both adults and children of all abilities.
Experience managing a team.
Previous customer service experience.
Ability to deliver a very high level of fun, engaging, safe and informative tennis sessions.
Extensive knowledge of mini tennis.
In depth knowledge of current tennis developments.
Detailed knowledge of the LTA or equivalent tennis structure.
Ability to effectively communicate with guests of all ages, management, and other staff.
Ability to lead, motivate and train a team and maintain effective working relationships.
Clean and tidy appearance.
Approachable, welcoming, friendly, and enthusiastic.
Self-motivated.
Flexible.
Punctual.
Organised.