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Lifeguard & Swim Coach - Job Description

Job Title: Lifeguard and Swim Coach

Department: Neilson Beach Club

Location: Europe 

Travel Factors: Six months overseas

Reports to: Fitness Instructor/Activity Manager

Job Role Summary

Whilst on duty it is essential that you remain alert and professional at all times to in order to provide constant surveillance of all activities in the pool area.

In the event of an emergency you will jump to the rescue of anyone in danger. You must be able to remain calm, manage the situation and any emotions with confidence and be capable of administering any necessary first aid correctly.

Although, you will need to be friendly, approachable, fun and to maintain an excellent standard of customer service, the main purpose of this role is to provide a safe environment for our guests by preventing uneccessary accidents and avoiding any dangers.

This will require that you are firm but fair, and ensure that all guests/staff adhere to the set rules and regulations of the pool. You must caution any swimmers against unsafe practices and deter those causing a safety hazard to others.

Other duties will include, but are not limited to:

  • Taking personal responsibility for the maintenance, repair and security of all Neilson equipment
  • To ensure the appearance of the pool areas always meets guest expectations
  • Following the emergency action plan in accordance with all Neilson policies and procedures
  • To perform lifeguarding duties in accordance with local laws and to meet the required standards
  • Actively promoting and delivering ‘learn to swim’ group sessions, private swimming lessons, and assisting the Fitness Instructor with pool based classes
  • Regularly assist with both the Children’s Club and Beach operation where required
  • To work as part of a team, setting up, packing up, and actively  providing daily assistance to our guests
  • Help to organize and host social events, deliver briefings and happy to interact with guests at all times
  • To maintain a flexible attitude and to be prepared to move between resorts in order to meet the operational needs of the business and to fulfil your contractual end date
  • You must be willing to assist in all other duties as requested by your line manager

Qualifications and Experience required

Essential for Lifeguard role 

  • National Pool Lifeguard Qualification (NPLQ) or equivalent (This must be valid for the duration of the contract)
  • Educated to GCSE standard
  • Experience of swim teaching
  • Experience of working in a pool environment
  • Previous customer service experience

Desirable 

  • ASA/UKCC Level 2 in Teaching Aquatics or Coaching Swimming

Knowledge, Skills and Abilities required

  • Ability to react calmly, quickly and effectively in emergency situations
  • Skill in the application of lifeguarding surveillance and rescue techniques
  • Knowledge of emergency First Aid procedures
  • Ability to follow verbal and written instructions
  • Ability to effectively communicate with guests of all ages, management and other staff
  • Able to work using own initiative

Personal Qualities

  • Approachable, welcoming, friendly, and enthusiastic
  • Self-motivated
  • Flexible
  • Punctual
  • Clean and tidy appearance