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Paddle sport instructor job description

Job Title: Paddle sport instructor

Department: Neilson Beachclub

Location: Overseas

Travel Factors: Six months overseas

Reports to: Beach Manager/Activity Manager

Job role summary

To deliver a paddle sport and activity programme for both children and adult guests both on and off the water.

Key responsibilities and tasks

Present a professional appearance and attitude at all times, and maintain an excellent standard of customer service.

Deliver paddle sport instruction following the BCU syllabus and Neilson programme.

Assist in the preparation, organisation, delivery and the running of activities for children and adult guests both on and off the water.

Actively participate in organising and running activity clubs for children.

Ensure safety cover is of the highest standard from both the beach and safety boats.

Take personal responsibility for the maintenance, repair and security of Neilson equipment and the satisfactory appearance of Neilson sites to ensure the meeting of guest expectations.

Work as part of a team to set up, pack up, and proactively provide assistance to all guests using the equipment on the beach each day.

To practically help with the set up of the beach and hotel at the start of the season and the pack down of the resort at the end of the season.

Help organize and host social events, deliver briefings and generally interact with guests at all times.

Deliver personable, informative and efficient transfers for the guests both to and from resort.

Be prepared to move between different resorts according to operational needs of the business to fulfil your contractual end date.

Be flexible in your job role and willing to assist in all other duties, within reason, as requested by your manager according to training you have been given.

Qualifications and experience required

British Canoe Union (BCU) Level 2 Kayak or Canoe Coach qualification.

Valid First Aid certificate for the duration of the contract.

Educated to GCSE standard.

Experience of working in a watersports environment.

Previous customer service experience.

Knowledge, skills and abilities required

Ability to deliver fun, engaging, safe and informative kayak and canoe sessions.

Skilled in safety and on water rescue techniques.

Knowledge of the BCU syllabus.

Knowledge of current kayaking and canoeing industry.

Ability to effectively communicate with guests of all ages, management, and other staff.

Ability to work well within a team and maintain effective working relationships.

Able to work on own initiative and follow verbal and written instructions.

Presentation

Clean and tidy appearance.

Personal qualities

Approachable, welcoming, friendly, and enthusiastic.

Self-motivated.

Flexible.

Punctual.