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Waterski Manager job description

Job Title: Waterski Manager

Department: Neilson Beach Club

Location: Overseas

Travel Factors: Six months overseas

Reports to: Activity Manager

Direct Reports: Waterski Team

Job Role Summary

Leading a waterski team to create a professional and safe environment in which to deliver beach and waterski/wakeboard activities. Developing and coordinating the delivery of a waterski/ wakeboard programme both on and off the water, in all weather condition to children and adult guests following the BWSF syllabus and Neilson programme.

Key Responsibilities and Tasks

Present a professional appearance and attitude at all times, and maintain an excellent standard of customer service.

Create a safe environment for both staff and guests to operate in.

Oversee the maintenance, repair and security of Neilson equipment and the satisfactory appearance of Neilson sites to ensure the meeting of guest expectations.

Identify the need to liaise with your line manager with regard placing orders for spares and equipment with an awareness of budget issues.

Organise a working rota.

Lead a team to set up, pack up, and proactively provide assistance to all guests using the equipment each day.

To practically help coordinate the set up of the beach and hotel at the start of the season and the pack down of the resort at the end of the season.

Train, motivate and appraise the waterski team to ensure the highest levels of instruction and coordinate and deliver a training programme and assume responsibility for the development of the Instructors.

Develop positive working relationships with all departments.

Help organize and host social events, deliver briefings and generally interact with guests at all times.

Be prepared to move between different resorts according to operational needs of the business to fulfil your contractual end date.

Be flexible in your job role and willing to assist in all other duties, within reason, as requested by your manager according to training you have been given.

Qualifications and Experience required

British Water Ski Federation (BWSF) Waterski/Wakeboard Instructor qualification.

First Aid certificate valid for the duration of the contract.

Educated to GCSE standard.

Experience running a waterski operation and managing a team.

Previous responsibility for safety standards.

Previous customer service experience.

Knowledge, Skills and Abilities required

Ability to deliver fun, engaging, safe and informative waterski and wakeboard sessions.

Skilled in ski boat driving on water safety.

Extensive knowledge of the BWSF syllabus and the Neilson programme.

In depth knowledge of current waterski and wakeboard industry.

Ability to effectively communicate with guests of all ages, management, and other staff.

Ability to lead, motivate, and train a team and maintain effective working relationships.

Presentation

Clean and tidy appearance.

Personal Qualities

Approachable, welcoming, friendly, and enthusiastic.

Self-motivated.

Flexible.

Punctual.

Organised.