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Waterski/Wakeboard Instructor job description

Job Title: Waterski/Wakeboard Instructor

Department: Neilson Beach Club

Location: Europe

Travel Factors: Six months overseas

Reports to: Waterski Manager

Job Role Summary

Water skiing and wakeboarding are very popular activities in our resorts and our Ski teams love to help our guests get out and enjoy the awesome conditions available throughout our programme.

As a qualified British Water Ski Federation (BWSF) Instructor, you understand that everybody learns in their own way. Your dynamic approach and patience will ensure that your guests are on their feet in no time.

You will help to deliver a brilliant waterski, wakeboard, and activity programme for our guests, both on and off the water.

You'll provide amazing service – whether it’s greeting guests as they arrive for their first ever tow or celebrating someone landing a well-practised trick. You will make sure that these moments are memorable!

Working as a Water-ski/Wakeboard instructor for Neilson Active Holidays is more than just a job – it’s a lifestyle that allows you to indulge in your spectacular surroundings, local culture and be one of the reasons that our guests return year after year

Key Responsibilities and Tasks

  • To be well presented with a professional attitude at all times
  • To maintain an excellent standard of customer service
  • To deliver an excellent water ski/wakeboard instruction programme that follows the BWSF syllabus
  • To rotate within the team and to take responsibility for instruction, driving and spotting
  • Taking bookings and preparing guests for their sessions
  • To ensure the highest standard of health and safety is adhered to and that guests are advised on the effective/safe use of all equipment
  • To take personal responsibility for the maintenance, repair and security of all Neilson equipment
  • To ensure that the appearance of the activity areas always meets guest expectations
  • The ability to work well, both independently and as part of the team
  • To set up, pack up, and help all guests using our equipment each day
  • To assist the set-up of the beach/hotel at the start of the season and the pack down of the resort at the end of the season
  • To assist in the organization and hosting of social events, delivering briefings and always be happy to interact with guests at all times
  • To be prepared to move between different resorts according to operational needs of the business and to fulfil your contractual end date
  • To be flexible in your job role and willing to assist in all other duties as requested by your manager

Qualifications and Experience required

  • British Water Ski Federation (BWSF) Instructor qualification
  • British Water Ski Federation (BWSF) Ski Boat Driver Award (SBDA)
  • First Aid certificate valid for the duration of the contract
  • Educated to GCSE standard
  • Experience of working in a waterski/wakeboard environment
  • Previous customer service experience

Knowledge, Skills and Abilities required

  • Ability to deliver fun, engaging, safe and informative Waterski and Wakeboard sessions
  • Skilled ski boat driver
  • Knowledge of the BWSF syllabus
  • Knowledge of the current waterski and wakeboard industry
  • Ability to effectively communicate with guests of all ages, management, and other staff
  • Ability to work well within a team and maintain effective working relationships
  • Able to work well using your own initiative and to follow both verbal and written instructions accurately

Personal Qualities

  • Approachable, welcoming, friendly, and enthusiastic
  • Self-motivated
  • Flexible
  • Punctual
  • Clean and tidy appearance