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Restaurant Host

Restaurant Host

Job Title:
Restaurant Host
Department:
Neilson Ski
Location:
Europe
Reports to:
Hotel Manager
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Job Role Summary:

Working as part of a large team you will be responsible for making sure that all guests receive an excellent service throughout their meals along with ensuring that their glasses remain topped with drinks from the bar. This is the perfect role for anyone that has good experience as a waiter/waitress and enjoys working in a busy restaurant environment. You will need to be friendly, approachable and have a passion for the mountains as this will enable you to genuinely engage with our guests and make their holiday extra special.

Key Responsibilities and Tasks
  • Service with a smile – You will be serving our guests their breakfast and dinner on a daily basis. You need to be approachable, friendly and professional to help create a warm and welcoming atmosphere in the restaurant
  • Deliver an efficient and knowledgeable drinks/wine service to each and every guest
  • Engage with all guests to promote and converse about the Neilson summer and winter programme
  • Work together as a team to achieve CSQ and income targets
  • Adhere to all health and safety practices within the restaurant, including allergy awareness
  • Maintain a high level of cleanliness and keep the restaurant tidy
  • Ensure tables are properly cleared and re-set in a timely manner
  • Develop positive working relationships with all of the departments
Qualifications and Experience required:
  • At least 6 months experience in an operation of a similar size and standard
  • Good experience with wine and table service
  • Ski or boarding experience (desirable)
  • Educated to at least GCSE standard
Knowledge, Skills and Abilities required:
  • Excellent communication and customer service skills
  • Ability to work well under pressure
  • Ability to work well under own initiative and follow written and verbal instructions
  • Good knowledge of Food Safety and Hygiene
Personal Qualities:
  • Clean and tidy appearance
  • Approachable, welcoming, professional and enthusiastic
  • Highly motivated with a flexible approach to working patterns
  • Organised and punctual