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Chalet Chefs job description

Job Title: Chalet Chef

Department: Neilson Ski

Location: Overseas

Travel Factors: Five months overseas

Reports to: Resort Supervisor

Job Role Summary

To provide and deliver excellent catering services within our Neilson chalets. This will include breakfast, afternoon tea, and a three-course evening meal whilst also providing a friendly, welcoming atmosphere and an overall high-quality hospitality service for our guests.

Key Responsibilities and Tasks

To maintain a welcoming and comfortable environment in the chalet, going above and beyond guest’s expectations.

To deliver and prepare a hearty cooked and continental breakfast and afternoon tea on a daily basis, plus a delicious three-course evening meal six days a week.

To follow the Neilson Chalet Manual, the core menu plans and suggested recipes in accordance with a pre-determined budget whilst always adhering to health and food hygiene regulations and ensuring that all brochure promises are fulfilled.

To clean and maintain the chalet in accordance with company standards and guidelines on a daily, weekly and seasonal basis.

Take full responsibility for the chalet shopping, ordering, and accounting in conjunction with your line manager in the resort.

To remain conscious and vigilant of all utilities and chalet spending in line with budgetary and environmental requirements, whilst maintaining high-quality service levels.

To ensure that the chalet is a safe and secure environment in which to work and stay and that all Company Health and Safety procedures are implemented.

Accurately complete & submit all Company paperwork in accordance with pre-determined deadlines, and take full responsibility for the handling & accounting of all Company monies in your possession.

To act as a Neilson ambassador at all times, both in the chalet and around the resort and to provide information and assistance to our guests wherever necessary.

To carry out all other duties that assist with the smooth running of overseas operations as directed by the line manager in the resort, such as assisting with luggage, assisting with ski fit and clearing snow.

Qualifications and experience required:

Previous catering, customer service, and hospitality experience, preferably in a hotel environment.

Numerical Aptitude.

Experience of work overseas desirable.

Skiing or Snowboarding experience desirable.

Educated to at least GCSE standard or equivalent.

Knowledge, skills, and abilities required:

Excellent communication skills.

Excellent planning and organization skills.

Able to work under pressure.

Ability to work well within a team and maintain effective working relationships.

Able to work on own initiative and follow written and verbal instructions.


Excellent appearance and personal grooming.

Attentive, outgoing, friendly and smiley nature.