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Latest travel update

Thomas Cook Airlines – Strike action

Whilst Thomas Cook Airline pilots have voted to strike on Saturday 23rd and Sunday 24th September, we have been assured by Thomas Cook Airlines that this strike action will not impact upon our flights this weekend.  Our flights are operating as scheduled and you should travel to the airport as normal.

For more information, please see the updates from Thomas Cook Airlines

Important information about British Airways flights:

British Airways have assured us any industrial action by their cabin crews this summer will not affect Neilson charter flights. 


British Airways have recently changed their charter flight numbers, removing the letter C.


Whilst they carry out these changes your flight number may be displayed on the British Airways website as both cancelled and operating. Please be aware all flights are operating as scheduled and you should travel to the airport as normal.


Last updated 19.06.2017

Your safety and security


Here at Neilson, we aim to make sure that we give you the very best activity holiday we can. At the same time, we take the safety and security of our guests and staff very seriously.


We are proud of our safety record, which is, in no small part, due to the practices and processes that we and our independent auditors use to evaluate and monitor the various elements of your holiday, that are directly under our control.


The assessment of external risks, including the threat of terrorism, is more difficult and more subjective and in these areas we rely on the UK government's Foreign and Commonwealth Office (FCO) for their official ‘Travel Advice’ to the areas in which we operate.


We recommend that you check this advice before you book and monitor it before you travel, to ensure you are fully aware of the advice being offered to travellers.


Go to the FCO website for travel advice.


We regularly monitor the FCO website and if at any point they were to advise against travel to a particular country or area within a country where we operate, you would of course be able to cancel your holiday. We will always do our best to find you a suitable alternative but if we can’t do so, we will refund your monies in full.