Help & contact

Here's a list of the most common questions (and the answers) we get asked. If we haven't answered your question below, you can get in touch with us by phone, live chat or even contact us by email, just click here.

Contact us

Sales enquiries

Monday to Friday: 9am - 5:30pm
Saturday: 9am – 5pm 
Sunday: Closed

Existing bookings

Monday to Friday: 9am – 5.30pm 
Saturday:  9am - 5pm Live chat & WhatsApp
Sunday: Closed

Guest services

Monday to Friday: 9am – 5.30pm 
Saturday: Closed 
Sunday: Closed

Contact us

Chat on WhatsApp

Live chat

Send us an email

 

0333 014 3351

My Neilson

Manage your booking on My Neilson

My Neilson

Marketing

For marketing and PR enquiries, send us an email.

Marketing enquiries

Recruitment

Visit our dedicated Neilson recruitment site

Neilson recruitment

Give us a call

01273 666130

Find us at

Neilson Active Holidays

2nd floor, Locksview 
Brighton Marina Brighton 
BN2 5HA