Help & contact

Here's a list of the most common questions (and the answers) we get asked. If we haven't answered your question below, get in touch with us by phone, email or live chat.

Booking a holiday

Making a payment

Adult-only holidays

Deals and discounts

Special occasions

Information on dietary requirements

Accommodation Tourist Taxes

Insurance

Do I need holiday insurance?

Travelling

Existing bookings

Beachclub holidays

Families

Beachclub activities

Sailing holidays

Ski & Board holidays

At your ski resort