Perfect your serve on the tennis courts, get up on a wakeboard for the very first time or unwind with a relaxing treatment in the spa. Whatever your holiday looks like, it's our team of instructors, water sports experts and friendly faces who'll be there to share every memory with you. Because while plenty of things can make a good holiday, only people can create Good Energy.
Most holiday companies hand your experience over to someone else's team. We don't. Most of our resort teams are employed directly by Neilson, with many returning year after year. And where we work with trusted partners, we make sure they feel like part of the Neilson family too. So, the benefit to you is a better, more consistent experience. Like our teams, it’s the reason so many of our customers come back each year. We deliver your holiday. Guaranteed 100% Neilson.
The lowdown
- Experts in what they do
- Our secret sauce
- Warm and enthusiastic
- Hand-picked
- Bursting with good energy
Our beach team
You’ll find our beachies are in their element when they’re out on the water and working their magic on a dinghy, paddle board, kayak or windsurf. But they’re even happier when they get to share these moments with you.
The beach team are dedicated to your experience, so whichever beach activity takes your fancy, they’re ready to take it step by step or simply give the odd helping hand if you need it. Our guests have always appreciated the team’s patience and encouragement so don’t worry if you think you might make a splash - that’s what a Neilson holiday is all about!
Our cycling team
With fully guided bike rides available at all Beach Clubs, it’s safe to say our cycling team know our trails like the back of their hand. The team have prepared a wide variety of routes for all abilities to enjoy, from leisurely green rides to the nearest village for a quick drink, to more adventurous and technical red and black rides.
Whichever route is for you, rest assured our attentive and helpful team know everything there is to know, so you can really make the most of the spectacular views and winding trails whether you are on a mountain bike or a road bike.
The tennis team
Our expert tennis instructors are at the heart of every session, bringing Mark Petchey's coaching programme to life on our beautiful courts.
Designed by the former coach to Andy Murray and ex-GB player, the programme combines world-class coaching with a friendly, social atmosphere, helping players of all abilities get more from their time on court. Best of all, it's all included as part of your holiday, with private lessons available to pre-book if you're looking to sharpen your skills.
Our kids' clubs team
Our experienced kids' club team create active, adventure-filled days where children can try new activities, learn new skills and make friends along the way. From kayaking, sailing and tennis to paint the nanny, beach games and creative activities, every day is packed with age-appropriate experiences designed to build confidence and keep little ones smiling. While they're busy having fun, you'll have the freedom to enjoy your own holiday, knowing they're in safe, experienced hands
Hear it from the kids - find out what some of our youngest guests thought of our kids’ club team.
The fitness team
Our brilliant fitness team offer a variety of fitness classes to help you start or maintain your fitness routine. They hold professional qualifications of at least level 2 fitness instructors and are always available to answer your questions and provide support to help you achieve your goals. They are friendly and will encourage you to do your best.
Whether your thing is cardio and strength and conditioning or you prefer a more holistic approach with yoga and pilates, we have a huge variety of classes every week. Additionally, most of our Beach Clubs have fitness studios to accommodate all types of workouts.
Water ski and wakeboard team
Come join the water ski and wakeboarding team for a ride to really get the adrenaline pumping. It's surprisingly easy to learn the basics and with top tips from the Neilson team, even beginners can get up and ride behind the boat after a few attempts.
Our Beach Clubs hold 'Accredited Ski School' status given by British Water Ski and Wakeboard (BWSW), so you know the tuition will be excellent. Our experienced instructors will help you get started or perfect your wake jumps or flips.
Spa and Wellness
Our highly qualified therapists are there to help you make the most of your holiday. Passionate about what they do, they offer a wide range of professional treatments designed to help you relax, recharge and feel your best.
Choose from restorative massages and indulgent beauty treatments, all delivered with expert care in a calm, relaxing setting. Visit the spa to explore the full treatment menu and find the perfect way to unwind.
Hospitality
Our talented chefs prepare a delicious selection of freshly made dishes every day, so your biggest challenge is deciding what to try next. Our friendly bar team will keep you refreshed with everything from morning coffees to evening cocktails, alongside beers, wines, soft drinks and snacks.
Meanwhile, our hotel team are there to ensure you have a comfortable stay and a Beach Club experience you'll want to return to.
Neilson Mountain Experts
One of the things guests love most about our ski holidays is spending time with our Neilson Mountain Experts. It's easy to see why. Their unrivalled local knowledge helps you discover more of the mountain with confidence.
Every complimentary session is led by a Neilson Mountain Expert alongside a fully qualified local ski instructor, combining expert guiding, coaching and local insight. They know exactly where to find the best snow, the hidden viewpoints and, of course, the best hot chocolate.
The sailing crew
Set sail on a flotilla holiday and you'll soon meet the Neilson crew, who'll show you around your yacht, answer any questions and help you settle in. They'll even point you in the direction of the bar, so you can get to know the rest of your flotilla.
Once you're on the water, you'll meet the lead crew each morning to hear the day's plan. If you need advice or a helping hand, the Neilson yacht crew are just a call away. They'll also make sure they are first to the evening's destination, so you'll get help with mooring up too, which is always a bonus.
