Our holidays include over 25 activities

We had a wonderful week at BDM. We visited in July at the start of the school holidays, and it exceeded our expectations.

Our boys (8 and 10) loved all the kids' club activities and made lasting friendships, while we thoroughly enjoyed the cycling, open-water swimming, windsurfing and sailing.

The accommodation had everything we needed, the food was fantastic (with a great selection to suit all tastes), and the beach was simply beautiful.

Our return flight was cancelled due to a fire at the airport, but the Neilson team looked after us brilliantly. They arranged our transfer back to the resort, provided an extra night's accommodation, and ensured we had a replacement flight and transfer booked for the following day.

Special thanks to resort manager Frostie and his team for their outstanding customer service. We were hugely grateful for the way they handled such an unexpected situation and hope to return to BDM in the future.

very pleased with my Neilson experiance.
Excellant team of instructors.
my only feedback would be to provide more visable clocks around site so you can keep an eye on the time for booked activities rather than having to have your phone with you for time checking.
Also ceiling fans provided on the outside resturant seating would be very welcome.

Awesome week at Alana Beach Club. So many activities, kids clubs great, food choice and quality awesome. The hotel is looking a little tired in some areas but it's not bad enough to affect the overall experience. Highly recommended.