What room types are available?
The rooms at our beachclubs are split into three main categories.
The majority are called "Club" rooms.
At most of our beachclubs we have some "Premium" rooms too. Premium rooms may be bigger; be more convenient for some of the facilities or have a particularly special view.
At some of our beachclubs, there are a small number of "Economy" rooms. These rooms may be smaller, less convenient or have a less-attractive view - it varies room-by-room, beachclub-by-beachclub. These rooms are a great value way to enjoy a Neilson holiday; yes it's a cheaper room but you still get to enjoy all the great facilities and activities the beachclub has to offer.
In addition to these three types of room, many of our beachclubs also have a range of suites and inter-connecting rooms that are great for families.
Can I book interconnecting rooms on your beachclub holidays?
Yes, most of our beachclubs have interconnecting rooms. Simply search for one room and any available options will be available when selecting your room.
Is Wi-Fi available in the beachclubs?
Retreat, Vounaki, Messini, Buca, Portomyrina Palace and Aeolian Beachclubs: there's free Wi-Fi in the public areas and in most of the rooms, or you can upgrade to our faster premium service, to use with up to four devices for a small charge (7 days - €15, 14 days - €25)
Alana Beachclub in Croatia has free Wi-Fi throughout the hotel.
Baia dei Mori Beachclub in Sardinia has free Wi-Fi throughout the hotel.
Food and drink
What meals are included?
Club board includes breakfast every day, lunch everyday and four evening meals per week.
Are drinks included?
Club board includes tea, coffee and water during meal times, with juices at breakfast. Any additional drinks can be ordered and charged to your room.
Are there tea & coffee making facilities in my room?
Tea and coffee making facilities for your room will be made available on request from the main reception desk free of charge (does not include Cosmos Beachclub in Vassiliki).
Are beach towels provided?
Beach towels are included in your room on arrival and will be changed mid week (does not include Cosmos Beachclub in Vassiliki).
Can both my children be in the same kids’ club?
They can if they are in the same age range club, if not, customers are able to speak to the kids club manager once in resort.
Can I arrange a 1-2-1 nanny for my child with special needs?
Yes, please call us on 0333 014 3351 or email firstname.lastname@example.org
All our children's clubs give your kids the chance to experience a Neilson holiday, they will get the chance to try loads of activities on the water and have a lot of fun on land as well. Find out more about our children's clubs.
Hot shots is a water based children's club where the children will are able to gain RYA qualifications. Find out more about hotshots.