Offer terms and conditions

All offers

All offers are valid for new bookings only, are subject to availability and will be confirmed at the time of booking. Any offer must be added at time of booking and may not be combinable with other offers unless otherwise stated. Neilson reserves the right to amend or withdraw offers at any time and in the event of any dispute, the decision of Neilson Active Holidays is final. Read our full booking terms & conditions for more information.

 

Beach Club offers

Kids stay for free at alana Beach club 

On holidays without flights to Alana Beach Club, one free child place is available per room for children aged 2-12. Save up to £1,092 based on a 5-12 year old staying for 7 nights in School Holidays (arriving between 26 July 2024 – 18 August 2024).

 

GOOD ENERGY BOOST 

Customers booking selected holidays, staying for a minimum of 7 nights, on holidays departing between 1 May 2024 and 30 June 2024 will receive a Good Energy Boost up to the value of £150. 
 
The following is available as part of the Good Energy Boost:

  1. Up to 50% of the credit to spend on in-resort activity tuition sessions. Activities vary by club and are dependent upon availability and will be booked on arrival. Activities can include but are not limited to:
  • Private tennis lessons
  • Personal training sessions
  • Beach tuition sessions
  • Additional waterski/wakeboard tows 

  2.   Up to 50% of the credit to spend on in-resort experiences. Experiences vary by club and are dependent on availability and will be selected in the resort. Experiences can include but are not limited to:

  • A spa masterclass
  • A wine-tasting session with local wines
  • Non-inclusive evening dining

Holidays departing in May 2024 will receive a £100 Good Energy Boost and those departing in June 2024 will receive a £150 Good Energy Boost. The credits will be applied in euros, at the current exchange rate, with May bookings receiving €115 and June bookings receiving €175. Good Energy Boost credit can only be redeemed against activity sessions and in-resort experiences, it cannot be redeemed against any other in-resort spend, including Spa Treatments, Drinks, Diving, Photography, Excursions, or items purchased in the resort gift shop. Any unspent credit is non-refundable.
Activity tuition sessions and in resort experiences can be booked on arrival in resort. Sessions are limited and subject to availability. 
 
One Good Energy Boost will apply per booking, it will automatically be added to bookings made between Tuesday 27Th February 2024 and Tuesday 26th March 2024. The offer is valid for new flight inclusive bookings only and does not apply to accommodation only bookings. The number of Good Energy Boosts is limited for each departure date, and once sold out, they will be removed from sale. Neilson Active Holidays reserves the right to amend or withdraw offers at any time. In the event of any dispute, the decision of Neilson Active Holidays is final.
 
Offer is valid for May and June holidays to Baia Dei Mori Beach Club, Levante Beach Club, Messini Beach Club and Vounaki Beach Club. Good Energy Boosts to Alana and Buca Beach Clubs are no longer available.
 
*Excludes holidays to Cosmos Beach Club and departures between 24th May – 28th May 2024 for all Beach Clubs

 

Sailing offers

 

 

Ski and snowboard offers

KIDS SKI FOR FREE 

Free Lift Passes for children are available for holidays to France departing on Sunday 31st March 2024 and Sunday 7th April 2024, and for holidays to Andorra departing between Sunday 17th March and Sunday 31st March. Free lift passes are applicable for those aged 2-17 within the resort booked only. Offer is valid for new bookings only, made on or after 19th February 2024 and must be added at time of booking, free lift passes cannot be added after booking. Maximum of two promotional lift passes can be added per booking. Neilson Active Holidays reserves the right to amend or withdraw offers at any time. In the event of any dispute, the decision of Neilson Active Holidays is final.

 

Andorra - free child lift pass for under 12s with Each adult lift pass 

Children under 12 will receive a free area lift pass with each full price adult lift pass purchased.

 

winter 2024/25 child prices 

Children aged 2-4 years receive 40% discount and children aged 5-12 years receive 20% discount.

 

Group booking offer for 2023/24 holidays

Free Group Leader Lift Pass for groups of 12+ adults

Free lift pass applies to the cheapest adult lift pass booked. If booked in conjunction with half price lift pass offer, the pass will be upgraded to 1 free lift pass and not in addition to half price lift pass. Applicable for groups of 12 or more, provided all lift passes for the group are pre-booked.

 

Child discount age 14 years & under

Child discounts apply for children up to and including 14 years of age when sharing a room with a minimum of 2 adults and apply to the basic adult price. Discounts apply to the basic holiday price only and all other supplements and charges still apply. Children of all ages are accepted on all dates.

 

Group holiday booking conditions

All group offers are subject to availability and the number of group offers per departure may be limited or withdrawn without prior notice. Group offers may be limited to selected properties. Please ask for details.

  • All group bookings are subject to availability.
  • Children do count towards group bookings.
  • The group must book exactly the same holiday at the same time. We may allow large groups to travel from different airports on application.
  • Groups travelling for any duration other than 7 nights are on request.
  • The cancellation of group numbers may result in the loss of group benefits.
  • Group offers are not available for accommodation only holidays.
  • All passengers must pay the deposit. A group option can be held on holidays for 7 days while deposits are collected, however, this is dependent on availability and how far in advance you book.
  • All passenger names must be supplied 10 weeks before departure or at the time of booking (with deposits). Subsequent name changes will incur an amendment fee unless you are a group of 12 or more, in which case you'll also benefit from free name changes up to 4 weeks prior to departure. When supplying passenger names, you must at the same time also confirm your rooming list: by this we mean who is to share a room with whom. If you fail to do so, we will allocate rooms and cannot accept any liability if these arrangements do not meet your approval.
  • Names may be required immediately at the time of booking on some departure dates or destinations.
  • Any person who acts as the leader of a group (whether or not they travel on the holiday), shall be the ‘lead name’ with all the usual responsibilities associated with that role as set out in our booking conditions. In addition, the group leader shall be responsible for confirming all travelling passenger details to either the Travel Agent or directly to our Reservations department. They will be responsible for paying all sums that are payable in respect of the booking as a whole (including any amendment/cancellation charges), and for passing on accurately and in full to travelling passengers any and all information issued by the Travel Agent or us, including, but not limited to, passing on copies of our confirmation invoices and a copy of our booking conditions.

The general group booking conditions above are in addition to the full Neilson Booking Conditions.

 

voucher codes

Discount combinable with group discounts, affinity discounts but not combinable with other voucher codes. Voucher code valid for direct bookings with Neilson only. Offer valid for new bookings only. Neilson reserve the right to withdraw the offer at any time.

 

 

WET FEbruary terms & conditions

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1.    Sponsor: The Sponsors of the Wet February Competition are Neilson Active Holidays, Veloforte and Sapling Spirits.

2.    Eligibility: The Sweepstakes is only open to legal residents of United Kingdom and who are aged 18+, and is void where prohibited by law. Employees, independent contractors, interns, officers, directors, and agents of Neilson Active Holidays, Veloforte and Sapling Spirits (the "Sponsor") their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Sweepstakes. The Sweepstakes is subject to all applicable UK laws and regulations. Void where prohibited.

3.    Agreement to Rules: By entering the Sweepstakes, the contestant ("You") agree to comply with and abide by these Rules and the decisions of the Sponsor, and you represent and warrant that you meet the eligibility requirements. In addition, you agree to accept the Sponsor's decisions as final and binding as it relates to the content of this campaign. Entrants should look solely to the Sponsor with any questions, comments or issues related to the Sweepstakes.

4.    Entry Period: The Sweepstakes begins on 5th February 2024 at 11:00AM GMT and ends on 29th February 2024 at 11:59PM GMT (the "Entry Period"). Entries submitted before or after the Entry Period will not be eligible.

5.    How to Enter: The entry must fulfil all requirements of the Sweepstakes, as specified on Instagram and Facebook to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications of the Sweepstakes may be disqualified at the sole discretion of the Sponsor. You must provide the information requested. You may not enter more times than indicated by using multiple email addresses, identities, profiles or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules of the Sweepstakes, your submission may be disqualified at the sole discretion of the Sponsor.
Prizes: The winner(s) of the Sweepstakes (the "Winner") will receive the following prizes – 3 winners, each to receive:

  • A 7-day Beach Club holiday to either Messini Beach Club or Vounaki Beach Club for 2 people sharing a hotel double or twin room. The holiday must be taken between either 5th – 18th May 2024 or 1st – 20th October 2024, excluding departures between 26th October – 3rd November 2024. The prize is a standard Neilson package and includes flights, transfers, accommodation, breakfast and lunch daily and club board evening meals. 
  • A 6-month subscription of performance and wellness products from Veloforte’s range of natural energy fuels.
  • A case of Sapling's groundbreaking sustainable spirits – the first of its kind in the UK. 

Actual/appraised value of prizes may differ at time of prize award. The specifics of the prize shall be solely determined by the Sponsor. No cash or other prize substitution shall be permitted except for at the Sponsor's discretion. The prize is non-transferable. Substitution of the prize or transfer/assignment of the prize to others or request for the cash equivalent of the prize by the Winner is not permitted. Any and all prize-related expenses, including without limitation any taxes shall be the sole responsibility of the Winner. Acceptance of the prize constitutes permission for the Sponsor to use the Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation unless prohibited by law.

6.    Odds of Winning: The odds of winning depend on the number of eligible entries received.

7.    Winner Selection and Notification: The Winners will be selected by Random Draw under the supervision of the Sponsor. The Winner will be notified within 5 days of the winner selection. The Sponsor shall have no liability for a Winner's failure to receive notices due to spam, junk e-mail or other security settings or for a Winner’s provision of incorrect or otherwise non-functioning contact information. If the Winners cannot be contacted, is ineligible, fails to claim the prize within 7 days from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt of the prize offered in this Campaign by the Winner is conditioned upon compliance with any and all UK laws and regulations. Any violation of these official rules by the Winner at the Sponsor's sole discretion will result in the Winner's disqualification as winner, and all privileges as winner will be immediately terminated.

8.    Rights Granted by the Entrant: By entering this content (e.g., photo, video, text, etc.), You understand and agree that the Sponsor and anyone acting on behalf of the Sponsor or its respective licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes without any further compensation, notice, review, or consent. By entering this content, you represent and warrant that your entry is an original work of authorship, and does not violate any third party’s proprietary or intellectual property rights. If your entry infringes upon the intellectual property right of another, you will be disqualified at the sole discretion of the Sponsor. If the content of your entry is claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, you shall, at your sole expense, defend or settle against such claims. You shall indemnify, defend, and hold harmless Neilson Active Holidays, Veloforte and Sapling Spirits from and against any suit, proceeding, claims, liability, loss, damage, costs or expense, which Neilson Active Holidays, Veloforte and Sapling Spirits. may incur, suffer, or be required to pay arising out of such infringement or suspected infringement of any third party’s right.

9.    Terms and Conditions: The Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Sweepstakes should virus, bug, non-authorised human intervention, fraud, or other cause beyond the Sponsor’s control corrupt or affect the administration, security, fairness, or proper conduct of the Sweepstakes. In such cases, the Sponsor may select a winner(s) from eligible entries received before and/or after the action taken by the Sponsor if appropriate. The Sponsor reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Sweepstakes or website or violates these Terms & Conditions. The Sponsor has the right, in its sole discretion, to maintain the integrity of the Sweepstakes, to void entries for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Sweepstakes rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil laws. Should such an attempt be made, the Sponsor reserves the right to seek damages to the fullest extent permitted by law.

10.    Limitation of Liability: By entering the Sweepstakes you agree to release and hold harmless Neilson Active Holidays, Veloforte and Sapling Spirits and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant’s participation in the Sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) unauthorised human intervention in any part of the Sweepstakes; (iii) electronic or human error in the administration of the Sweepstakes or the processing of entries; (iv) technical errors of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (v) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (vi) printing errors; (vii) lost, late, postage due, misdirected, or undeliverable mail.

11.    Disputes: This Sweepstakes is governed by the laws of United Kingdom, without respect to conflict of law doctrines. By participating in this Campaign, you agree that any and all disputes that cannot be resolved between the parties and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in United Kingdom having jurisdiction. Further, in any such dispute, under no circumstances shall You be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than actual out-of-pocket expenses (i.e. costs associated with entering the Sweepstakes). You further waives all rights to have damages multiplied or increased.

12.    Winners List: To request a copy of the winners list please contact the Sponsor. Requests must be sent within four (4) weeks of the end of the Entry Period.

13.    The Sweepstakes is in no way sponsored, endorsed, administered by, or associated with Facebook, Twitter, Instagram, Snapchat, YouTube, Reddit, Pinterest, LinkedIn or any other social networks that are used to share the Sweepstakes. You understand that you are providing your information to the owner of the Sweepstakes and not to Facebook, Twitter, Instagram, Snapchat, YouTube, Reddit, Pinterest, LinkedIn or any other social networks.

14.    Acceptance of Rules: By participating in the Sweepstakes, You have affirmatively reviewed, accepted, and agreed to all of the Official Rules, Terms and Conditions.

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