Offer terms and conditions
All offers
All offers are valid for new bookings only, are subject to availability and will be confirmed at the time of booking. Any offer must be added at time of booking and may not be combinable with other offers unless otherwise stated. Neilson reserves the right to amend or withdraw offers at any time and in the event of any dispute, the decision of Neilson Active Holidays is final. Read our full booking terms & conditions for more information.
Beach Club offers
Watch this space for any future Beach Club offers.
Sailing offers
Watch this space for any future Sailing offers.
Ski and snowboard offers
Andorra - free lift pass for children under 12 with Each adult lift pass
Children under 12 will receive a free area lift pass with each full-price adult lift pass purchased.
winter child prices
Child discounts apply for children up to and including 12 years of age when sharing a room with a minimum of two adults. Children aged 2-4 years receive a 40% discount and those aged 5-12 receive a 20% discount. Discounts apply to the basic holiday price only and all other supplements and charges still apply.
Group booking offer for 2025/26 holidays
Free Group Leader Lift Pass for groups of 12+ adults
A free lift pass applies to the cheapest adult lift pass booked. If booked with a half-price lift pass offer, the pass will be upgraded to 1 free lift pass and not in addition to a half-price lift pass. Applicable for groups of 12 or more, provided all lift passes are pre-booked.
Group holiday booking conditions
All group offers are subject to availability and the number of group offers per departure may be limited or withdrawn without prior notice. Group offers may be limited to selected properties. Please ask for details.
- All group bookings are subject to availability.
- Children do count towards group bookings.
- The group must book exactly the same holiday at the same time. We may allow large groups to travel from different airports on application.
- Groups travelling for any duration other than 7 nights are on request.
- The cancellation of group numbers may result in the loss of group benefits.
- Group offers are not available for accommodation only holidays.
- All passengers must pay the deposit. A group option can be held on holidays for 7 days while deposits are collected, however, this depends on the availability and how far in advance you book.
- All passenger names must be supplied 10 weeks before departure or at the time of booking (with deposits). Subsequent name changes will incur an amendment fee unless you are a group of 12 or more, in which case you'll also benefit from free name changes up to 4 weeks before departure. When supplying passenger names, you must simultaneously confirm your rooming list: by this we mean who is to share a room with whom. If you fail to do so, we will allocate rooms and cannot accept any liability if these arrangements do not meet your approval.
- Names may be required immediately when booking on some departure dates or destinations.
- Any person who acts as the group leader (whether or not they travel on the holiday), shall be the ‘lead name’ with all the usual responsibilities associated with that role as set out in our booking conditions. In addition, the group leader shall be responsible for confirming all travelling passenger details with either the travel agent or directly with our reservations department. They will be responsible for paying all sums that are payable in respect of the booking as a whole (including any amendment/cancellation charges), and for passing on accurately and in full to travelling passengers all information issued by the Travel Agent or us, including, but not limited to, passing on copies of our confirmation invoices and a copy of our booking conditions.
The general group booking conditions above are in addition to the full Neilson Booking Conditions.
voucher codes
Discount combinable with group discounts, affinity discounts but not combinable with other voucher codes. Voucher code valid for direct bookings with Neilson only. Offer valid for new bookings only. Neilson reserve the right to withdraw the offer at any time.
Contact us
Contact us
Sales enquiries & Existing bookings
Monday to Friday: 09:00-17:30
Saturday : 09:00 - 17:00
Sunday & Bank holidays : Closed
Guest services
Monday to Friday: 09:00 - 17:30
Weekend & Bank holidays : Closed
0333 014 3351
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Find us at
Find us at
Neilson Active Holidays
2nd floor, Locksview
Brighton Marina Brighton
BN2 5HA