What stands out at Neilson are the people - all the staff are extremely friendly and helpful, especially for a family holiday with children. Our girl loved the kids club and activities, and is keen to...
What stands out at Neilson are the people - all the staff are extremely friendly and helpful, especially for a family holiday with children. Our girl loved the kids club and activities, and is keen to go back. I also really appreciate the opportunity to go along with the Neilson Mountain Experts, as I would have otherwise had to ski on my own; with them, there is always a group of skiers from the hotel, and it is a great, social way to both explore the area and to get to know your fellow hotel guests. For these reasons, we have already been there twice and consider going back for a third time next year.
On the other hand, the hotel itself is a bit dated and the bedrooms and bathrooms could do with a revamp; it was very disappointing that the pool again wasn't heated properly this year, so rather than being a welcome oasis of warmth after a skiing day, you need the sauna to warm up after a dip in the pool. After we were told that it were some technical issues the first time, it became clear that it must be some permanent structural issues preventing the pool to be heated properly (and the windows were kept open as well at minus temperatures outside). So don't let the pool be the main attraction to you, as you will be disappointed.
Overall though, it was a great week, and I would recommend a week's skiing there! (clearly helped by being in the middle of an outstanding resort...)
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