Fabulous activity holiday, in beautiful settings where the team can't do enough to make your holiday great.
The only negative, which isn't linked to Neilson staff is the affiliated PADI dive centre...
Fabulous activity holiday, in beautiful settings where the team can't do enough to make your holiday great.
The only negative, which isn't linked to Neilson staff is the affiliated PADI dive centre on resort. Two years in a row we've had our dive trip cancelled within 30 mins of our agreed meet time. We accept weather and conditions can dictate whether dives go ahead but the poor customer service and planning is unacceptable. The lack of personal communication, ability to contact the dive centre and poor planning meant we lost valuable holiday time and the opportunity to other things.
We hope Neilson secure another option which reflects the attitude and level of customer service provided by their staff.
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