From discovering new activities to booking a relaxing spa treatment, the Neilson App puts everything you need right at your fingertips. Get the lowdown on your Beach Club or Mountain Collection Hotel - from restaurant opening times, activity schedules, piste maps, webcams and more. It’s everything you need to make the most of your stay.
Benefits of the Neilson app
Save paper, save the planet
We used to print 90,000 planner every season. Now, it’s all digital – efficient and eco-friendly.
Your personal activity planner
See everything you’ve booked in one tidy place. No paper schedules, no missed bookings.
All the info you need, instantly
Forget cryptic names and mystery routes — the app gives you rich detail on activities, ski runs, and difficulty levels, so you can plan with confidence wherever you are.
Book from your sun lounger... or the ski lift
Queueing is so last season. Whether it’s tennis, fitness classes, or carving into your first NME ski session, you can lock in your plans straight from your phone.
Cancel with a click
Feeling a little too relaxed to make it to your session? Cancel your booking easily from the app - no stroll to the ski pontoon or shuffle in ski boots required.
Kids Club info, always up-to-date
Check the latest chalkboard updates every morning – now in the app and on the wall.
Live updates & weather alerts
Be the first to know about weather changes and alternative plans - all in real time.
Beach Club and piste maps
Key locations at a glance.
Book spa treatments
Time to unwind? Find your instant calm and book into the spa or hotel treatment rooms..
Resort info
Need-to-knows, sorted. Find hotel and facility info fast, including bar and restaurant opening times.
Never miss a thing
Get helpful push notifications reminding you of upcoming bookings, so you’re always in the right place at the right time.
Chat with us, instantly
Need help? Speak to our team through the app - fast responses, no matter where you are.
Real-time program changes
We can now adjust and expand sessions LIVE to meet demand and make sure no one misses out.