Neilson staff in the hotel were great, very friendly and helpful. The childcare staff were excellent , our kids couldn't wait to go and have fun with them. The transfer team and the mountain guide...
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If you have children between 4 months and 12 years old, we have a kids' club waiting for them at 3 of our Mountain Collection hotels - Neilson Hotel Del Clos in Andorra and Neilson Hotel Le Menuire & Spa, Neilson Hotel Ducs de Savoie both in France.
Each of the clubs is staffed by our team of experienced, fun-loving nannies. They'll pack their days full of exciting activities and happy experiences to make sure your children come back bursting with stories about their day.
With clubs catering for different age ranges, you can book your little ones in if you're staying in a Neilson Mountain Collection hotel or chalet hotel in that resort, so take a look at the clubs below to find the right one for your child.
Our clubs are really popular and spaces go quickly, so it's worth booking a place before you go. You can organise half days and drop-in sessions locally, but just remember that they're on a first-come-first-served basis.
Our crèche offers oodles of fun in a safe and caring space. Your little ones can enjoy singing, dancing, storytime, arts and crafts – all at their own pace. And with daily snowy outings for some fresh mountain air, there’s plenty to keep tiny adventurers smiling.
Toddlers will have a blast in the Snowbears Club with a fun-filled mix of games, music, messy play and snowy adventures. Designed for curious little minds, it’s a caring, playful club where every moment is made for giggles.
Energetic and imaginative preschoolers will love the Snowman Club! With hands-on crafts, outdoor play, music and games, it’s a full day of fun, friends and big imaginations.
Epic ski days are sorted for children who have pre-booked tuition through Neilson, with our ski school drop-off and pick-up service.
At our largest hotels, kids can dive into a full-day club packed with excitement. Our experienced team keep the fun flowing with games, outdoor adventures, and chill-out time with new friends. It’s all about big energy and big smiles.
An evening sleep club for children aged 4 months to 4 years. For 5 to 12-year-olds, we do movies, games, quizzes and more.
Our bespoke private nanny service is available to anyone staying in a Neilson Mountain Collection hotel, chalet hotel in El Tarter in Andorra.
Everyone is different. We've been looking after skiers and snowboarders for over 40 years now, and have given advice and support to them all. Some just wanted tips, others needed their hands held all the way. That's what we're here for.
From the first call or email to the final (teary) goodbye on the coach back to the airport, we're here for any questions you may have. You can get hold of us by calling 0333 014 3351.
And remember, there's no such thing as a stupid question.